Privacy Policy

Privacy Policy

Veterans Legacy Counsel (“VLC,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Telephone number
• Email address
• Mailing address
• Information submitted through contact forms, scheduling tools, emails, text messages, or other communications

We may also collect limited non-personal information automatically through website usage, including:

• IP address
• Browser and device information
• Website interaction data
• Cookies and analytics information

How We Use Your Information

We may use information collected from you to:

• Respond to inquiries and requests
• Communicate regarding consultations, appointments, or services
• Provide information regarding our services
• Improve website functionality and user experience
• Maintain records and compliance obligations
• Send follow-up communications and service-related updates

SMS/Text Messaging Communications

By providing your telephone number and submitting a form through our website or otherwise communicating with us, you consent to receive communications from Veterans Legacy Counsel or third parties acting on our behalf, including phone calls and text/SMS messages that may utilize automated technology, prerecorded messages, or artificial voice technology.

These communications may include:

• Appointment reminders
• Intake or scheduling communications
• Service-related updates
• Follow-up communications
• General informational notifications related to your inquiry

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of SMS communications at any time. Reply HELP for assistance.

Consent to receive calls or text messages is not required as a condition of purchasing or receiving legal services from Veterans Legacy Counsel.

Call Recording Disclosure

Calls to or from Veterans Legacy Counsel may be monitored or recorded for quality assurance, training, documentation, and recordkeeping purposes.

Sensitive Information

Please do not submit confidential, sensitive, or protected personal information through general website forms or unsecured communications unless specifically requested through a secure method.

Sensitive information may include Social Security numbers, VA claim numbers, medical information or records, financial account information, driver’s license numbers, dates of birth, or other protected information.

No Attorney-Client Relationship

Submitting information through this website, completing a contact form, or communicating with Veterans Legacy Counsel does not create an attorney-client relationship. An attorney-client relationship is established only through a signed written engagement agreement.

Sharing of Information

We do not sell, rent, or trade your personal information.

Information may be shared only:

• With trusted service providers assisting us in operating our business or providing requested services
• With third parties acting on our behalf for communication, scheduling, or administrative purposes
• When authorized by you
• When required by law, court order, or legal process

All third parties are expected to maintain appropriate confidentiality and security measures.

SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.

Veterans Legacy Counsel does not sell or share personal information for cross-context behavioral advertising purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience. You may disable cookies through your browser settings; however, certain website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. Veterans Legacy Counsel is not responsible for the content, security, or privacy practices of external websites.

Consumer Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information regarding how your personal information is used

Certain privacy rights may vary depending on your state of residence and applicable law. To submit a privacy-related request, please contact us using the information provided below.

Veterans Legacy Counsel will not discriminate against individuals for exercising any applicable privacy rights under state or federal law.

Accessibility

Veterans Legacy Counsel is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to improve the user experience for everyone and apply reasonable accessibility standards and best practices to our website whenever possible.

If you experience difficulty accessing any portion of this website, encounter accessibility barriers, or require assistance, please contact us and we will make reasonable efforts to assist you.

Your Choices

You may choose not to provide certain personal information; however, this may limit your ability to use certain website features or receive requested information or services.

Contact Information